What to do after damage or an accident.
This page is provided for transparency while details are confirmed. It does not replace a signed rental agreement or final terms agreed at booking confirmation.
This policy is provided for transparency while operational and legal details are being confirmed. It does not replace a signed rental agreement or final terms agreed at booking confirmation.
Sections marked for operational or legal review will be updated before this policy is published as final customer terms.
Ensure your safety and the safety of others. Move to a safe location where possible.
Contact emergency services (1669 in Thailand) if anyone is injured or the situation requires official response.
Contact us as soon as practicable after an incident so we can guide next steps.
Move the motorcycle only when safe and legally permitted to do so.
Take photographs of damage and the scene where safe to do so.
Note details of any other parties involved.
Official reports may be required depending on incident severity and insurance requirements.
We assess damage after return or inspection. Repair costs may be deducted from the deposit or invoiced as agreed.
Third-party liability and insurance coverage require legal and operational confirmation.
Sections marked for operational or legal review will be updated before this policy is published as final customer terms.
Submit a request and we will confirm availability.
